Describe a difficult work situation / project and how you overcame it.
谈谈你在工作中遇到的困难和你的解决方式。这也是一个面试中经常被问到的高频问题,外企面试中尤其喜欢用这种自主发挥行的问题来考量candidate的综合能力。在回答这个问题之前,我们首先要思考一下interviewer想通过这个问题了解candidate的哪些能力。
1. Interviewer想通过这个问题考察candidate如何面对工作中棘手的问题。
2. 根据candidate解决困境的方法可以了解其与人合作及共同的能力。
知道了interviewer的意图,那我们就需要有的放矢,在自己的“故事”里着重突出自己以上两方面的能力。比如你是一个manager,由于公司发展策略原因现在需要你去layoff几个手下的员工,这种问题最为棘手。那一方面为了公司的利益必须要释放掉一些同事,另一方面又要采取坚定又温和的方式与被释放的同事谈这个事情。下面就是一个这方面的例子供大家参考:
As a manager, the most difficult decisions I make involve layoffs. Before making those tough decisions, I always think carefully about what is best for the business and my employees. While I do not relish making those kinds of choices, I do not shy away from this part of my job. A few years ago, I had to let some employees go due to the company's plan. This was a hard decision that was ultimately necessary for the good of the company and everyone working for the organization.
另一个经常遇到的困难场景就是多个team之间合作解决问题,由于牵扯不同的部门,不同的人,关注点也不一样,因此沟通起来也是困难重重。但是如果你能处理好这种问题,就更能凸显出你的能力。下面是另一个关于处理这种困境的例子供大家参考:
Decisions I have to make within a team are difficult, only because these decisions take more time and require deliberate communication between team members. For example, I was working on a team project, and my colleagues and I had to make a number of choices about how to use our limited budget. Because these decisions involved group conversations, our team learned how to communicate effectively with one another, and I believe we ultimately made the best decisions for the team.
以上就是回答how you overcame a difficult work situation?这个问题的一点建议,欢迎大家留言指正。
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