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01
最近在网上刷到一段短视频，大致内容是这样的，某公司的总经理有一天到分厂去考察工作，询问起分厂负责人到哪里去了，现场负责人小王回应，杨厂长早上出门前交待，他今天外出办事去了。当时，由于这位总经理急着找杨厂长确认新产品交期的问题，便随手打了个电话给杨厂长，问他现在人在哪里？杨厂长支支吾吾半天才说出了实情，原来他的老父亲生病住院了，此刻他正在医院陪他老父亲看病呢。这回，可糗大了~~
02
可能大多数人认为总经理会念在杨厂长平时兢兢业业、勤勤恳恳工作的情份上，以及他这份为人子女的孝心，对此事情会酌情处理、从轻发落。但出乎意料之外的是，杨厂长因为上班期间利用职务之便外出公办私事且没有如实汇报，被降职为基层员工。
03
大山看完这段视频，想起了前段时间发生在自己身边的一件事情，性质跟这个案例有些相似。
有位员工在运送物料时不小心把产品摔到了地上，当时他抱着侥幸心理，认为产品外包装捂得严严实实的，肯定不会有事，没有经拆包检查就把摔过的产品又放回了物料车上。品质部同事在检验这款物料时，发现碰伤问题按正常来料异常反馈，并做了退货处理。供应商在收到退货后，则表示怀疑了，产品包装防护措施做得好好的，调查了他们的送货人员，在运送途中也没有发生过磕碰，怎么会产生批量不良呢？后来经过双方多次沟通、调查之后，发现原来是物料员小赵在从货仓将产品运送至检验室的途中不小心掉落地上导致碰伤的。
大山作为小赵的直属主管，获知此事实真相之后却优柔寡断地认为该员工既然已认识到错误，且念其平时的工作表现良好，苦活累活总是第一个积极主动冲在前面抢着干，况且摔伤的产品目前也已经与厂商协商好，他们愿意帮忙协助返修，针对此事件在内部例会中通报批评就过了。
04
没料到大山对此事件的处理，引发了跨职能的争议，最终问题升级到了部门总监那里了。该员工摔伤产品隐瞒不报，在事件调查过程中未主动承担责任，违背企业文化“诚信”二字，属于弄虚作假的性质，曾总要求对该违纪员工立即做出解聘处理并公告全公司，以儆效尤。
质量就在我们身边，诚信是企业文化宣扬的精神，因此违背企业文化的事件一定要严肃处理，要让每一位员工都来共同守护企业文化精神。无论出于何种初衷，做人一定要以诚信为先，若在小事情上都撒谎，又何以立足天下，成就大事呢？
往期精彩回顾
每天做同样一件事，真的好烦
你这孩子怎么拿的，又洒了
农夫与火车的故事
金字塔大石头也这么抬吗？
房子成本
520，你知道吗？
一只倔强的蜜蜂
土办法除蚊
English Version
Recently I saw a short video on the Internet, roughly content is this: one day the general manager of a company went to the branch factory to investigate the work, and he asked the branch factory responsible person where to go. The site responsible person Xiao Wang replied, before going out in the morning, Yang factory director told him that he went out to handle business today. At that time, because this general manager is anxious to find Yang factory director to confirm the new product delivery date of the problem, then conveniently made a phone call to Yang factory director, asking him where is the person now? Yang factory director hesitated for a long time to tell the truth that his old father was ill in hospital. At the moment, he is in the hospital with his old father to see a doctor. How embarrassing!
May most people think that because the factory director Yang was usually cautious and conscientious work on the feelings, as well as his filial piety for children, this matter will be handled as appropriate, lenient. But to our surprise, Yang was demoted to a grass-roots employee because he took advantage of his position to go out on public affairs and failed to report truthfully.
After watching this video, Dashan remembered an incident that happened around him some time ago, which was similar in nature to this case.
An employee accidentally dropped a product on the floor while delivering material. At that time he held the lucky psychology, thinking the product outer packing was strictly solid, it would be ok. He put the dropped product back on the cart without unpacking it. Colleagues in the quality department found the problem of bruising when inspecting the material. They reported the problem according to normal incoming material and returned the goods. The supplier, after receiving the return, was suspicious. The product packaging protection measures were no problem, and there was no knock on the way of delivery. How can there be batch bad? Later, after repeated communication and investigation, it was found that the material clerk, Xiao Zhao, accidentally fell to the ground when he was transporting the product from the warehouse to the inspection room, causing the injury.
As the direct supervisor of Xiaozhao, Dashan indecisively thought that since the employee had recognized the mistake and performed well in his usual work and the product of the fall had already negotiated with the manufacturer to assist in repairing. In view of this incident, it was all right to circulate criticism in the internal regular meeting.
Unexpectedly, Dashan's handling of this incident caused a cross-functional dispute, which eventually escalated to the department director. The employee broke product concealment. In the process of investigation of the incident, he did not take the initiative to take responsibility, which was against the corporate culture of "integrity" two words, and it belonged to the nature of fraud. Zeng had asked immediately make dismissal processing and announced it in the whole company, as an example.
Quality is all around us. Honesty is the spirit of enterprise culture. Therefore, incidents that violate corporate culture must be dealt with seriously. We need to make a circumstance to let every employee to jointly protect the spirit of corporate culture. No matter what the original intention is, the person must be in good faith first. If you lie about small things, how can you get a foothold in the world and achieve great things?
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