来英国时候，大家都会发现在这里的沟通方式与国内很不一样。在国内，想修个手机，点个外卖，或者咨询个什么问题，大家最习惯地就是直接搜索电话，然后打过去干净利落地询问清楚。而在英国，所有的沟通方式都变慢了——写邮件成为了最常见也最被接受的沟通方式。约签证、约网球课、约家政中心，都得靠写邮件，更不用说平时在学校和老师Faculty之间的邮件交流以及工作上每天8个小时满满的邮件交流。
如果你也觉得写邮件对你来说是个大难题，每次都会因为用语用词结构而纠结很久，明明想表达地特别礼貌但是语气很容易让人产生误会，那么这篇职场术语文章你一定要看，今天我们来分享一些好用的句子和结构，拯救你干扁的英文邮件。
最常见的英文邮件结构
邮件的最最基础，是邮件的结构。
英文邮件结构很固定，为了表示礼貌和正式，邮件的格式一定要遵循。
称呼
问候
正文
结尾
落款
1. 称呼
称呼很简单，一般都是Dear xxx,如果不知道名字的话也可以写Dear Sir or Madam.
2. 问候
问候语很多时候大家都会忘了，在Dear xxx之后直接另起一行开始说I want xxxx，这样让读者读起来觉得很没有礼貌。一句问候语能够让读者觉得首先你是很有礼貌的人，其次会让整封邮件变得十分正式和妥帖。
常见的问候语有：
● I hope you had a good weekend.（适用于周一）
● I hope you had a great trip/Hope you had a nice break/Hope you're enjoying your holiday (适用于对方刚刚休假回来)
● I hope you are well/I hope all is well/I hope this email finds you well（通用好句）
● I'm glad we had a chance to chat at the convention/It was a pleasure to meet you yesterday （适用于不久才刚刚见过）
3. 正文
在问候语之后，就可以进入正文了。写邮件之前一定要明确自己写邮件的目的，是有求于人还是询问信息，这个写邮件的目的一定要清晰地在第一句表达出来。
如果要约会议：
● I am writing to propose a meeting with you tomorrow at xx
如果要follow up之前的事情
● I am writing you to follow up on...
● I am contacting you to inform...
● I am reaching out because...
如果因为某事需要礼貌地道歉
● Sorry for my late reply.
● Sorry it took me so long to get back to you.
● I apologize for the late response.
● Sorry it’s been so long since my last email.
第一句正文表达完本次邮件的目的之后，接下来就是围绕着你的目的，慢慢阐述你的理由等等，让你邮件的目的更加清晰合理。
为了更好的充实邮件内容，我罗列了下面几种情景，大家可以根据不同的情景用对应的句子：
需要对方为你提供信息/帮你的忙：
● Could you possibly tell me...?
● Can you please fill out this form?
● I would be really appreciated if you can...
● Would you mind helping me...?
● If possible, I'd like to know (more) about...
● I was wondering if you could/if you would be able to...
这些礼貌又合理的措辞，能够让对方很难拒绝。
需要对方给出更清晰详尽的解释：
●In the previous email, I don't fully understand xxx. Could you please explain that again?
●I didn't quite get your point about xxx. Could you be more specific?
● Here are the details on...Is this what you refer to?
● Could you please clarify how would you expect us to finish it?
需要对方阅读邮件附件
● Please note that I've attached the documents you required.
Here's the document that you asked for,
● I’ve attached the document for your review.
● Could you please sign the attached form and send it back to us?
4. 结尾
在写完最重要的正文内容后，千万也别忘记收尾一个礼貌又正式的邮件结尾，让读者能够开开心心地迅速回复你。
希望对方快速回复：
● I look forward to hearing from you soon.
● Looking forward to hearing from you soon.
● If you could have it ready by tomorrow/the end of next week, I would really appreciate it
感谢对方的付出：
● Really appreciate your help!
● Thank you for everything!
● Thanks for what you've done.
期待下次见面：
● I look forward to seeing/meeting you.
● See you on Thursday/next week.
● Thank you in advance.
这么多适合各种场景的好词好句，你都拿小本本记下来了吗？生动地根据不同情景使用不同的邮件用语，别让你的邮件总是这么死板和僵硬，再也不怕写邮件啦！
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