接电话必备第二句：Ta不在，请稍等片刻。
经典表达：
XXX is not available at the moment. Could you hold for a few minutes please?
XXX现在无法接听您的电话，您能稍等片刻吗？
举一反三：
XXX is with a client now. Would you mind holding for a moment?
XXX is currently unavailable. Can you please hold for a moment?
We’re experiencing a high volume of calls. Would you please hold?
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